Which of the following is an effective conflict resolution strategy?

Active listening to understand different perspectives is indeed an effective conflict resolution strategy because it promotes open communication and fosters understanding among the parties involved. This approach allows individuals to express their viewpoints while the other party listens attentively. By engaging in active listening, one can gain insights into the underlying concerns and motivations of others, which can help to identify common ground and solutions that satisfy all parties. This method encourages collaboration rather than confrontation and contributes to a more positive and productive work environment.

In contrast, strategies such as domination, ignoring conflicts, or aggression tend to escalate tensions rather than resolve them. Domination often leads to resentment and unresolved issues, while ignoring a conflict can allow misunderstandings to fester, ultimately harming relationships and team cohesion. Aggression, similarly, creates an environment of fear and hostility, making it difficult to achieve a constructive resolution.