Which of the following best describes conflict resolution skills?

The correct answer highlights that conflict resolution skills involve techniques designed to facilitate a peaceful end to disagreements. This is an essential aspect of maintaining a healthy work environment, as conflicts can arise naturally in any workplace due to differences in opinions, values, and goals. Effective conflict resolution skills are crucial for ensuring that these disagreements do not escalate into more significant issues, allowing individuals and teams to collaborate more efficiently and maintain positive relationships.

In contrast, avoiding conflicts entirely, promoting competition among team members, or focusing solely on enforcing company policies do not address the underlying issues that lead to disagreements. Avoidance may lead to unresolved issues, competition can foster negative interactions, and rigidly applying policies might overlook the need for communication and compromise in resolving interpersonal conflicts. Thus, the emphasis on peaceful resolution highlights the importance of communication, empathy, and negotiation skills in creating a harmonious workplace.