What is meant by a 'chain of command'?

A 'chain of command' refers to the hierarchical structure within an organization that establishes a clear line of authority and responsibility. This structure outlines who reports to whom, ensuring that decision-making flows in an organized manner from the highest levels of management down to the lower levels of staff. This system is crucial for maintaining order, clarifying roles and responsibilities, and ensuring that everyone understands their place within the organization.

In a well-defined chain of command, employees know whom to turn to for guidance, whom to report to regarding issues or updates, and how information moves both vertically and horizontally within the organization. This helps in maintaining organization and efficiency, as well as facilitating accountability, since each individual understands their supervisory relationships.

The other options do not accurately define a 'chain of command.' An informal method of team collaboration, a technique for improving workplace communication, or a guideline for conflict resolution may contribute to a healthy workplace culture, but they do not encapsulate the structured authority and supervisory relationships that characterize the chain of command.